When alerts outnumber decisions
Ops intelligence collapses when duplicate fires and missing properties pollute the stream your leads rely on.
Teams adopt operations dashboards with good intentions, then watch trust erode because the same failure fires under three names. Application analytics for digital operations only works when identity, severity, and ownership boundaries stay consistent.
Before you tune thresholds, audit the event dictionary. Collapse synonyms, require a stable `journey` or `service` property, and document which retries should not inflate counts. Clean inputs make modest boards more useful than ornamental ones.
Once the stream is trustworthy, intelligence reviews become decisions instead of arguments about which chart to believe.